Terms & Conditions


All collected payment for Prackind's premarital, sex therapy and mental health counseling digital products, packages and services and any applicable recurring payments for Prackind’s specialty services are non-refundable and no payment cancellations will be accepted. Digital product purchases are non-refundable. All sessions are rendered virtually through a sucre online platform. 

For Prackind's premarital package service clients, service orders must be scheduled within 15 days of purchase or you will forfeit your monies paid. To engage in any therapeutic services, a consent form provided by Prackind must be signed prior to the scheduled first meeting. 
Please note: A virtual session is defined as a therapeutic and/or education focused meeting that is rendered through a secure tele-health platform. 

For digital products such as "Spend My Life with You" and "Teach Me How to Love", your order will be delivered in 7  business days of making your purchase. Each lesson within the digital product is delivered to your email on a weekly basis. Please note: All lessons within the digital product will not be delivered and/or accessible all at once. 
For example, if you purchase 4-week digital product "Teach Me How to Love" on Tuesday December 7, you will receive the first lesson on or by Thursday December 16, and the following 3 lessons over the next 3 weeks with your last lesson being delivered on or by Thursday January 6. Lessons are delivered and accessible on a weekly basis and delivered weekly via the email you provided to us. 
Once booking or purchasing a premarital digital product and/or service package, you will receive a link and/or email within 24-48 hours to schedule all of your appointments and/or assessments within the 30-60 days per therapist availability. If therapist is not available within the next 30-60 days, therapist will provide her soonest availability. 

For all services and packages, you are allowed to reschedule ONCE within 24 hours of your scheduled appointment. After this one reschedule, you will forfeit your session time for that month. If you reschedule after 24 hours of your scheduled appointment, you will forfeit your session time.

We reserve the right to cancel your sessions and service order at any time if we deem it does not align with our practice policy and guidelines. If this happens, you will be notified as soon as possible and issued a full refund of monies paid.

Please note, we are closed on the weekends and most holidays. All sessions and correspondences will be done during normal business hours unless otherwise stated by therapist (Monday-Friday 9a-6p).